Privacy Policy

Effective Date: 20/08/2024

1. Introduction

Welcome to Eddie Aila Coaching. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website eddieailacoaching.com and make purchases through our online store.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include:

- Personal Information: This includes your name, email address, shipping address, phone number, payment information, and any other details you provide during the checkout process.
- Non-Personal Information: This includes technical information such as your IP address, browser type, operating system, referring website, and other usage details.

3. How We Use Your Information

The information we collect is used in the following ways:

- To Process Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- To Improve Our Services: Non-personal information helps us understand how our visitors use the Site, allowing us to enhance and improve our services.
- To Communicate with You: We may use your contact information to send you updates about your orders, marketing communications, and promotional offers (you can opt-out at any time).
- To Comply with Legal Obligations: We may use your information to comply with applicable legal obligations, including tax and accounting requirements.

4. How We Protect Your Information

We take the security of your personal information seriously and implement various security measures to ensure its protection. These measures include:

- SSL Encryption: We use SSL encryption to protect your information during transmission.
- Secure Storage: Your information is stored in secure databases and protected by firewalls and access controls.
- Payment Security: We use secure payment gateways to process transactions. Your payment information is never stored on our servers.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as payment processing, order fulfillment, and shipping.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business assets.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide a more personalized experience.

You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our Site.

7. Your Rights

You have the right to:

- Access Your Information: Request a copy of the personal information we hold about you.
- Update Your Information: Request that we correct or update your personal information.
- Delete Your Information: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us**

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Eddie Aila Coaching
Po Box 1448, Port Moresby 121, National Capital District, Papua New Guinea
eddie@eddieailacoaching.com
+675 70682656